Reduce stress and focus on what matters
Business Admin Services
Less stress, more clarity. Enjoy our reliable, affordable business admin services designed to help you stay organised, so you can work smarter, not harder.
Running a business is challenging enough without getting buried in admin. At Hidden Gem, we provide reliable, efficient and discreet business administration services at competitive prices to help small business owners stay organised and productive, no matter the time zone.
Based in the UK and working with clients worldwide, we offer flexible virtual support tailored to your business needs, schedule and systems.
Our Business Admin Services Include
Admin
Managing calendars and scheduling appointments
Sending reminders for meetings and deadlines
Organising emails and responding to routine queries
Booking travel (flights, hotels, transport)
Preparing reports or meeting notes
Data entry and management (e.g., spreadsheets, CRMs)
Transcription of audio/video files
Business Support
Track expenses and prepare simple financial reports
Invoicing and follow-up on payments
Create presentations or sales materials
Manage CRM systems (e.g. HubSpot)
Help with project management tools (e.g. Asana, Trello)
Communication Support
Preparing newsletters or company updates
Act as a point of contact for clients or customers
Event Management
Marketing Support
Running email marketing campaigns (Mailchimp, Hubspot)
Designing basic graphics (Canva)
Online & Tech Tasks
Conducting internet research
Managing Squarespace websites or blogs (e.g., upload content, or make changes)
Handling basic tech support or troubleshooting
Managing cloud storage (Google Drive, Dropbox, etc.)
Why Choose Hidden Gem
✅ UK-Based, Globally Available
Operating across multiple time zones to support your schedule.
✅ Flexible Packages
Pay for what you need: hourly, daily, or monthly retainer options.
✅ Discreet & Professional
Trusted with sensitive tasks and confidential information.
✅ Tech-Savvy & Detail-Oriented
Comfortable with a wide range of tools and platforms.
✅ Proactive Approach
We don't just follow instructions. We anticipate what comes next.
Your life, streamlined
I’m Gemma Lane, Director of Hidden Gem founded in 2018. With over 25 years of experience in administration and support, I’ve built Hidden Gem to offer reliable, high-quality online personal assistance to businesses that need an extra pair of hands.
Today, I work across a wide range of industries, providing essential online virtual assistant support to small and medium-sized businesses looking to free up their time and stay organised.
Who I Work With
Hidden Gem PA supports busy professionals and small to medium businesses across various industries, including:
Coaching & Consulting
Creative Agencies
Startups & Entrepreneurs
Law Firms & Accountants
Health & Wellness Providers
E-commerce & Online Businesses