Proudly supporting small business owners & private clients

Inbox Management Services

Hidden Gem virtual assistant provides affordable inbox management support to help you regain control of your email, reduce digital overwhelm, and respond efficiently.

Drowning in emails? Your inbox can feel like a never-ending to-do list. Between new messages, follow-ups, newsletters, spam, and important requests, keeping on top of it all takes time and mental energy. Hidden Gem offers inbox management support so your email works for you, not the other way around.

Based in the UK and supporting clients globally, our inbox support is remote, reliable, and confidential. Let’s turn your inbox from a burden into a tool.

What’s included in our inbox management services

We take care of the clutter, the follow-ups, and the organisation so you can focus on what matters most.

  • Organising emails and responding to routine queries

  • Acting as a point of contact for clients or customers

  • Sorting incoming emails: flag urgent vs non‐urgent vs newsletters vs spam

  • Setting up folders, labels or categories so that you can find things easily

  • Archiving or removing outdated or unneeded messages

Why use Hidden Gem?

✅ UK-Based, Trusted Support
You get reliable, professional help from a tech-savvy virtual assistant.

✅ Flexible & Discreet
From one-off tasks to regular support, always confidential and tailored to your needs.

✅ More Headspace
Get things off your mind and your list without lifting a finger.

✅ Completely Remote
No need for in-person meetings. We work behind the scenes, wherever you are in the world.

✅ Perfect for Busy Professionals
We take care of the details so you can focus on what matters most for your small business.

What people say

remote personal assistant

Meet your virtual PA

I’m Gemma, founder of Hidden Gem PA (established 2018) and a personal assistant with over 25 years’ experience.

I believe in building long-lasting relationships based on trust, efficiency and a personal touch. My flexible VA support means you only pay for the service you need, when you need it. From one-off projects to ongoing assistance, I’ve got you covered.

Specialising in supporting busy professionals, small businesses and individuals, I’m here to help you reclaim your time and thrive.

Book a Free Consultation

FAQs

  • This depends on your needs. Some clients prefer daily inbox triage and cleanup; others are fine with 2-3 times a week or weekly summaries. We’ll agree on what frequency works best for you.

  • Yes—routine or recurring queries can be drafted and sent with your approval. For messages that require your personal voice or judgment, drafts will be shared with you for review and sign-off.

  • Fully remote. All support is done online. We’ll communicate via email, video call or your preferred tools.

  • Absolutely. Confidentiality is critical. All client communication is handled securely, and any sensitive information is treated with discretion.

  • Simply book a free consultation. We'll discuss your needs and create a customised plan that suits you.