Proudly supporting small business owners

Website & Basic Tech Support Services

Hidden Gem offers professional virtual support for your basic website tasks and tech help, keeping your online presence running smoothly and your digital tools working for you.

Having a website and digital tools is one thing. Keeping them up to date is another. Hidden Gem’s Website & Basic Tech Support Services are designed to take care of your website maintenance, minor updates, troubleshooting and general technical tasks so you can focus on what you do best.

Based in the UK and supporting clients worldwide, Hidden Gem offers remote, reliable and completely confidential help with your website and tech needs, so you can have peace of mind knowing the digital side is taken care of.

What’s Included in Our Website & Tech Support Services

  • Managing Squarespace websites or blogs

  • Minor content updates: e.g. text changes, image replacements, adding new pages or blog posts

  • Handling basic tech support or troubleshooting

  • Managing cloud storage (Google Drive, Dropbox, etc.)

  • Manage CRM systems often connected with the website (e.g. HubSpot)

We manage the basic tech-stuff and the small website tasks that often get pushed down the to-do list, draining time and adding stress.

Why use Hidden Gem?

✅ UK-Based, Trusted Support
You get reliable, professional help from a tech-savvy virtual assistant.

✅ Flexible & Discreet
From one-off tasks to regular weekly support, always confidential and tailored to you.

✅ More Headspace
Get things off your mind and your list without lifting a finger.

✅ Completely Remote
No need for in-person meetings. We work behind the scenes, wherever you are in the world.

✅ Perfect for Busy Professionals
We take care of the details so you can focus on what matters most for your small business.

What people say

remote personal assistant

Meet your virtual PA

I’m Gemma, founder of Hidden Gem PA (established 2018) and a personal assistant with over 25 years’ experience.

I believe in building long-lasting relationships based on trust, efficiency and a personal touch. My flexible VA support means you only pay for the service you need, when you need it. From one-off projects to ongoing assistance, I’ve got you covered.

Specialising in supporting busy professionals, small businesses and individuals, I’m here to help you reclaim your time and thrive.

Book a Free Consultation

FAQs

  • We work with a very popular CMS tool among small businesses, such as Squarespace. We handle mostly basic or moderate customisation and copy updates, not full custom code development or bespoke design.

  • That depends on how often you need updates, new content, changes, etc. Some clients prefer monthly checks; others, one-off fixes. We’ll assess in a free consultation.

  • Fully remote. All support is done online. We’ll communicate via email, video call or your preferred tools.

  • You don’t need to spend hours figuring out how to upload a new image or on copy updates. Our virtual assistant can handle these small but important tasks, freeing you up to focus on your clients and growing your business.

    Additionally, regular updates to text, images, and offers make your business look professional, current, and trustworthy.

  • Simply book a free consultation. We'll discuss your needs and create a customised plan that suits you.